BondWork

BondWork

Bondwork is a mobile app that helps our clients understand employee expectations and preferences to cultivate a culture of engagement and motivation

Bondwork is a mobile app that helps our clients understand employee expectations and preferences to cultivate a culture of engagement and motivation

Bondwork is a mobile app that helps our clients understand employee expectations and preferences to cultivate a culture of engagement and motivation

Overview

Overview

Overview

Our team of 8 developers and designers collaborated to create this new service.

Our team of 8 developers and designers collaborated to create this new service.

Our team of 8 developers and designers collaborated to create this new service.

I was responsible for the UI/UX design, one of the app's three core products as well as component creation, prototyping, and proposal design. I prioritized fostering an environment that encouraged open communication and effective collaboration among team members.

I was responsible for the UI/UX design, one of the app's three core products as well as component creation, prototyping, and proposal design. I prioritized fostering an environment that encouraged open communication and effective collaboration among team members.

I was responsible for the UI/UX design, one of the app's three core products as well as component creation, prototyping, and proposal design. I prioritized fostering an environment that encouraged open communication and effective collaboration among team members.

Role

UI UX Designer

UI UX Designer

UI UX Designer

Timeline

11 Weeks

Launched in Aug 2024

11 Weeks

Launched in Aug 2024

11 Weeks

Launched in Aug 2024

Skills

UX Research

UX Research

UX Research

Product design

Product design

Product design

Prototyping

Prototyping

Prototyping

Constraints

BtoB

BtoB

BtoB

Mandatory for dashboard

Mandatory for dashboard

Mandatory for dashboard

Web and Mobile

Web and Mobile

Web and Mobile

Research

Research

Research

Problem

Problem

Problem

Based on our research, employees leave companies for four main reasons: role, salary, people, and work culture. Among these, people and work culture significantly impact overall job satisfaction and retention.

Based on our research, employees leave companies for four main reasons: role, salary, people, and work culture. Among these, people and work culture significantly impact overall job satisfaction and retention.

Based on our research, employees leave companies for four main reasons: role, salary, people, and work culture. Among these, people and work culture significantly impact overall job satisfaction and retention.

Research

Research

Research

Solutions

Solutions

Solutions

We come up with the idea that tools for fostering a supportive and engaging work environment which helps organizations reduce turnover, retain valuable talent, and build a strong, motivated workforce. BondWork service provides :

We come up with the idea that tools for fostering a supportive and engaging work environment which helps organizations reduce turnover, retain valuable talent, and build a strong, motivated workforce. BondWork service provides :

We come up with the idea that tools for fostering a supportive and engaging work environment which helps organizations reduce turnover, retain valuable talent, and build a strong, motivated workforce. BondWork service provides :

Conduct Employee Satisfaction Survey

Empower Employees through Recognition

Exchange Points
and Earn Benefits

Explore the
Power of Data

Research

Research

Research

Market Research

Market Research

Market Research

The average turnover rate in Canada rose to 15.5%, up from 12.4% last year (2023). In today’s business world, keeping employees happy and motivated is crucial. Companies recognize that their employees are their most valuable asset. However, many struggle with high turnover rates, leading to significant costs for hiring and training new staff.

The average turnover rate in Canada rose to 15.5%, up from 12.4% last year (2023). In today’s business world, keeping employees happy and motivated is crucial. Companies recognize that their employees are their most valuable asset. However, many struggle with high turnover rates, leading to significant costs for hiring and training new staff.

The average turnover rate in Canada rose to 15.5%, up from 12.4% last year (2023). In today’s business world, keeping employees happy and motivated is crucial. Companies recognize that their employees are their most valuable asset. However, many struggle with high turnover rates, leading to significant costs for hiring and training new staff.

Research

Research

Research

Competitors

Competitors

Competitors

Based on our research, we clarified the following features to differentiate BondWork from other competitors.

Based on our research, we clarified the following features to differentiate BondWork from other competitors.

Based on our research, we clarified the following features to differentiate BondWork from other competitors.

Ideation

Ideation

Ideation

Wireframe

Wireframe

Wireframe

I designed the wireframe: recognition feature in the perspective of HR professionals who are responsible for recognition programs.

I focused on approaching that :

I designed the wireframe: recognition feature in the perspective of HR professionals who are responsible for recognition programs.

I focused on approaching that :

I designed the wireframe: recognition feature in the perspective of HR professionals who are responsible for recognition programs.

I focused on approaching that :

Recognition feature is

Recognition feature is

Recognition feature is

Providing graph and table how many request authorizers have to proceed.

Providing graph and table how many request authorizers have to proceed.

Providing graph and table how many request authorizers have to proceed.

Checking whether the request is appropriate to proceed or not.

Checking whether the request is appropriate to proceed or not.

Checking whether the request is appropriate to proceed or not.

Meant to be low time commitment.

Meant to be low time commitment.

Meant to be low time commitment.

Iteration

Iteration

Iteration

Revision & Iterate

Revision & Iterate

Revision & Iterate

Product and Design decisions are embedded in all parts. Inside of it, I specifically would like to point out 2 areas.

Product and Design decisions are embedded in all parts. Inside of it, I specifically would like to point out 2 areas.

Product and Design decisions are embedded in all parts. Inside of it, I specifically would like to point out 2 areas.

Before

After

Dashboard

Dashboard

Dashboard

Our target user is HR and Team manager and main task is going to be checking and processing the amount of requests from employees. To easy to make tracking the status, we input progress bar and made badges which can easily differentiate by colours.

Our target user is HR and Team manager and main task is going to be checking and processing the amount of requests from employees. To easy to make tracking the status, we input progress bar and made badges which can easily differentiate by colours.

Our target user is HR and Team manager and main task is going to be checking and processing the amount of requests from employees. To easy to make tracking the status, we input progress bar and made badges which can easily differentiate by colours.

Table

Table

Table

BondWork utilize tables for each feature, and each table has different column and row items. We iterate the design to make consistency and ensure that users don't feel disoriented when moving from one feature to another.

BondWork utilize tables for each feature, and each table has different column and row items. We iterate the design to make consistency and ensure that users don't feel disoriented when moving from one feature to another.

BondWork utilize tables for each feature, and each table has different column and row items. We iterate the design to make consistency and ensure that users don't feel disoriented when moving from one feature to another.

Design

Design

Design

Mockup

Mockup

Mockup

Key Screens : Conduct Employee Satisfaction Survey 

The NPS (Net Promoter Score) tool

allows companies to categorize their

survey respondents into Promoters,

Neutrals, and Detractors. This

categorization enables companies to

take actions that enhance employee

satisfaction, directly impacting

turnover rates.

The NPS (Net Promoter Score) tool allows companies to categorize their survey respondents into Promoters, Neutrals, and Detractors. This categorization enables companies to take actions that enhance employee satisfaction, directly impacting turnover rates.

The NPS (Net Promoter Score) tool allows companies to categorize their survey respondents into Promoters, Neutrals, and Detractors. This categorization enables companies to

take actions that enhance employee satisfaction, directly impacting turnover rates.

The NPS (Net Promoter Score) tool allows companies to categorize their survey respondents into Promoters,

Neutrals, and Detractors. This categorization enables companies to take actions that enhance employee

satisfaction, directly impacting turnover rates.

Key Screens : Recognition Request Process

Recognition Management provides clear data on employee requests, allowing the HR team to quickly identify pending items. Recognition drivers show the current status of recognition categories, helping HR understand areas of interaction among employees and identify categories needing improvement to enhance workplace quality.

Key Screens : Exchange Points and Earn Benefits 

The rewards dashboard will feature real-time analytics and detailed reporting, enhanced by graphical representations of ongoing and upcoming rewards as well as the status of requests (pending, approved, rejected). These insights can be viewed on a weekly, monthly, quarterly, and yearly basis

Prototype

Prototype

Prototype

The Final Protoype

The Final Protoype

The Final Protoype

Let’s explore the BondWork! Click the explore button.

Let’s explore the BondWork! Click the explore button.

Let’s explore the BondWork! Click the explore button.

Retrospective

Retrospective

Retrospective

What I learned

What I learned

What I learned

The importance of clarifying the problem and solution

Initially, identifying the causes of the company's turnover rate took time due to its many factors. With limited time, we focused on company culture to propose a solution to reduce turnover rate. However, we felt the Bondwork platform lacked a clear connection to reducing turnover. Moving forward, I want to plan to conduct market and user research to develop a stronger UX-focused solution.

The importance of graphs and using the proper data

The importance of graphs and using the proper data

The importance of graphs and using the proper data

While creating user flows, I considered what HR data from the Recognition feature could help reduce turnover and how to present it effectively. Before wireframing, I interviewed people in data-heavy fields like marketing. Their feedback and team discussions helped me list needed data and choose appropriate graphs for user-friendly visualizations.

How about another story?

How about another story?

Get in touch

Let’s make a new story together!

I’d be happy to connect and learn how my skillset can contribute to and support your business or digital solutions. Please feel free to contact me.

Get in touch

Let’s make a new story together!

I’d be happy to connect and learn how my skillset can contribute to and support your business or digital solutions. Please feel free to contact me.

Get in touch

Let’s make a new story together!

I’d be happy to connect and learn how my skillset can contribute to and support your business or digital solutions. Please feel free to contact me.

Let’s make a new story together!

I’d be happy to connect and learn how my skillset can contribute to and support your business or digital solutions. Please feel free to contact me.

© 2024 MoonYoung Lee. All Rights Reserved.

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© 2024 MoonYoung Lee. All Rights Reserved.

Main

Resume

Contact

© 2024 MoonYoung Lee. All Rights Reserved.

Main

Resume

Contact

© 2024 MoonYoung Lee. All Rights Reserved.

Main

Resume

Contact

© 2024 MoonYoung Lee. All Rights Reserved.

Main

Resume

Contact

Get in touch

Let’s make a new story together!

I’d be happy to connect and learn how my skillset can contribute to and support your business or digital solutions. Please feel free to contact me.